Helping Haven complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This page explains how we collect, hold and use your information.
What we collect
We collect personal information necessary to deliver NDIS supports — name, contact details, NDIS plan information, health and disability information you choose to share, emergency contacts, and worker preferences.
How we use it
We use your information to deliver supports, communicate with you, meet our obligations under the NDIS Act and Practice Standards, and improve our services. We never sell your information.
Access and correction
You can request a copy of the information we hold about you, or ask us to correct it, at any time. Submit our contact form and ask for the privacy team.