Registered NDIS Provider · Greater Melbourne
NDIS daily living & community support, the way it should be done.
Helping Haven supports NDIS participants across Greater Melbourne with daily living, personal care, community access and capacity building — with the same trusted support worker, every shift, matched to your goals, language and culture.
4.9 ★
Average review across Google & Clickability
7-14 days
From first message to first shift
30+
Suburbs served across Melbourne
Registered NDIS Provider · Greater Melbourne
NDIS daily living & community support, the way it should be done.
Helping Haven supports NDIS participants across Greater Melbourne with daily living, personal care, community access and capacity building — with the same trusted support worker, every shift, matched to your goals, language and culture.
4.9
Average review across Google & Clickability
7-14 days
From first message to first shift
30+
Suburbs served across Melbourne
Registered NDIS Provider · Greater Melbourne
NDIS daily living & community support, the way it should be done.
Helping Haven supports NDIS participants across Greater Melbourne with daily living, personal care, community access and capacity building — with the same trusted support worker, every shift, matched to your goals, language and culture.
Send us a message
Refer a participant
4.9 ★
Average review across Google & Clickability
7-14 days
From first message to first shift
30+
Suburbs served across Melbourne
Quick answerSupported Independent Living (SIL) is NDIS funding that pays for support staff to help a participant live as independently as possible in a shared or individual home. Helping Haven is a registered NDIS SIL provider in Melbourne — we operate homes across Melbourne’s south-east, west and north corridors, with consistent staff, real choice of housemates, and rosters from wake-night through to 24/7 1:1 high-intensity support. Send us a message and we’ll come back to you within one business day.
Our supports
NDIS supports for everyday life
From the morning routine to a Saturday at the footy, our support workers help you live the life you want — with consistency, respect and choice.
Supported Independent Living (SIL)
Assistance with Daily Living
Personal Care
Community Access
Capacity Building
Transport Assistance
Group Programs
Our supports
NDIS supports for everyday life
From the morning routine to a Saturday at the footy, our support workers help you live the life you want — with consistency, respect and choice.
Supported Independent Living (SIL)
Assistance with Daily Living
Personal Care
Community Access
Capacity Building
Transport Assistance
Group Programs
Areas we serve
Local support, across Greater Melbourne
We have local teams across 30+ Melbourne suburbs in 10+ LGAs. Pick your area to see who serves it and what activities run nearby.
Areas we serve
Local support, across Greater Melbourne
We have local teams across 30+ Melbourne suburbs in 10+ LGAs. Pick your area to see who serves it and what activities run nearby.
Roster of care
Support that's consistent, respectful and matched to you
The same worker, every shift
You’re not a number — and your roster shouldn’t feel like one. We aim for one or two consistent workers across your shifts so trust builds, not paperwork.
Matched by gender, language & culture
Tell us what matters to you — gender preference, languages spoken, cultural background, faith, hobbies — and we’ll match a worker who actually fits.
Registered, audited, accountable
Helping Haven is registered with the NDIS Quality and Safeguards Commission, audited against the NDIS Practice Standards, and bound by the NDIS Code of Conduct.
Easy to start, easy to leave
Free first conversation. No long contracts. If we’re not the right fit, we’ll help you find someone who is — including providers in our resources hub.
Why Helping Haven
Support that's consistent, respectful and matched to you
The same worker, every shift
You're not a number — and your roster shouldn't feel like one. We aim for one or two consistent workers across your shifts so trust builds, not paperwork.
Matched by gender, language & culture
Tell us what matters to you — gender preference, languages spoken, cultural background, faith, hobbies — and we’ll match a worker who actually fits.
Registered, audited, accountable
Helping Haven is registered with the NDIS Quality and Safeguards Commission, audited against the NDIS Practice Standards, and bound by the NDIS Code of Conduct.
Easy to start, easy to leave
Free first conversation. No long contracts. If we’re not the right fit, we’ll help you find someone who is — including providers in our resources hub.
My son has had four different support workers in two years. With Helping Haven, he's had the same two for nine months. The change in his confidence is the difference between coping and thriving.
From the blog
Stories, guides & ideas
Plain-language NDIS resources from people who deliver supports every day. New articles every fortnight.
From the blog
Stories, guides & ideas
Plain-language NDIS resources from people who deliver supports every day. New articles every fortnight.
Common questions
Frequently asked questions
Yes. Helping Haven is registered with the NDIS Quality and Safeguards Commission (Reg. No. 4-GCLHOQD), audited against the NDIS Practice Standards and bound by the NDIS Code of Conduct. You can verify our registration on the NDIS Commission's Find a Registered Provider tool.
We support participants across Melbourne's west, north and south-east — including Werribee, Sunshine, Footscray, Craigieburn, Broadmeadows, Sunbury, Melton, Cranbourne, Berwick, Pakenham, Dandenong, Springvale, Frankston and 20+ more. See our Areas We Serve page for the full list.
Assistance with daily living, personal care, community access and social participation, capacity building (daily-living skills), transport, and group activities. We do not currently provide SIL accommodation, behaviour support, or allied health.
Yes. We match support workers to your preferences — including gender, language, cultural background and interests — and you can request a different worker at any time. Your choice and control come first.
Yes — we work with self-managed, plan-managed and NDIA-managed participants. Our pricing follows the current NDIS Pricing Arrangements and Price Limits.
Common questions
Frequently asked questions
Yes. Helping Haven is registered with the NDIS Quality and Safeguards Commission (Reg. No. 4-GCLHOQD), audited against the NDIS Practice Standards and bound by the NDIS Code of Conduct. You can verify our registration on the NDIS Commission's Find a Registered Provider tool.
We support participants across Melbourne's west, north and south-east — including Werribee, Sunshine, Footscray, Craigieburn, Broadmeadows, Sunbury, Melton, Cranbourne, Berwick, Pakenham, Dandenong, Springvale, Frankston and 20+ more. See our Areas We Serve page for the full list.
Assistance with daily living, personal care, community access and social participation, capacity building (daily-living skills), transport, and group activities. We do not currently provide SIL accommodation, behaviour support, or allied health.
Yes. We match support workers to your preferences — including gender, language, cultural background and interests — and you can request a different worker at any time. Your choice and control come first.
Yes — we work with self-managed, plan-managed and NDIA-managed participants. Our pricing follows the current NDIS Pricing Arrangements and Price Limits.