People-first NDIS support, built for Melbourne.
Helping Haven was founded by Melbourne support workers who’d seen too many participants cycle through too many providers. We built the team we wished we’d worked for — and the support our families wished they’d had.
What we believe
Choice and control aren’t slogans — they’re how we roster. Every participant gets a say in who supports them, when, and how. We will say no to shifts we can’t deliver well, and yes to ones where we can build a real relationship.
How we hire
Every support worker holds an NDIS Worker Screening Clearance and a Working with Children Check, and completes our Code-of-Conduct, manual-handling and trauma-informed-care training before their first shift. We hire for kindness first, skills second.
Quality & safeguards
Helping Haven is a registered NDIS provider, audited against the NDIS Practice Standards. We comply with the NDIS Code of Conduct and welcome feedback at any time. See our Quality & Safeguards page for detail and our Feedback & Complaints process.